I. Collection and use of personal information
When you use tlwlstore.com services, we may ask you to provide personal information. tlwlstore.com will use this information in accordance with this Privacy Policy. You are not obligated to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services or respond to any questions you may have.
The following provides some examples of the types of personal information that Everbright may collect and how we use such information:
2. What personal information we collect
When you create an account, purchase a product, download a software update, or contact us, we may collect a variety of information, including your name, mailing address, phone number, email address, contact information preferences, and more.
When you use tlwlstore.com to purchase goods or gift cards, tlwlstore.com may collect information you provide about such people, such as name, mailing address, email address, and phone number. tlwlstore.com will use this information to fulfill your request, provide related products or services, or for anti-fraud purposes.
In some jurisdictions, to comply with legal requirements, we may require users to provide government-issued identification, but only in a limited number of circumstances, such as customs declaration.
How do we use your Personal information
We will keep you informed of the latest product releases, software updates and event announcements. If you do not wish to be included in our mailing list, you can opt out at any time by updating your preferences.
We may use your personal information (such as email address or mobile phone number) to verify and identify the user.
We may use personal information to send important notifications, such as relevant order information about a purchase. Because this information is essential to the communication between you and the Mall, you cannot refuse to receive such information.
We also use personal information for internal purposes such as auditing, data analysis and research to improve our products, services and communications with customers.
Collection and use of non-personal information
We also collect and use data that by itself cannot be directly linked to any particular individual. We may collect, use, transfer and disclose non-personal information for any purpose. Below are some examples of the non-personal information we may collect and how we use it.
We collect information such as occupation, language, zip code, area code, unique device identifier, referral URL, location, and the time zone in which the user uses the product so that we can better understand customer behavior and improve our products, services, and advertising.
We collect information about our customers' activities on our website. We aggregate this information to help us provide more useful information to our customers about which parts of our website, products and services are of most interest to them. For the purposes of this Privacy Policy, aggregated data is considered non-personal information.
We may collect and store detailed information about how you use our services, including search queries. Such information may be used to improve the results provided by our services and make them more relevant. This information will not normally involve your IP address, except in the following rare cases: We need to ensure the quality of the services provided over the Internet.
Cookies and other technologies
Cookies and other technologies such as pixel tags and website beacons may be used by tlwlstore.com or email and advertising. These technologies help us better understand user behavior, tell us what parts of our site people are viewing, and measure and improve the effectiveness of advertising and web searches. We treat information collected through cookies and other technologies as non-personal information. However, if an Internet Protocol (IP) address or similar identifier is treated as personal information by local law, we also treat such identifier as personal information. Similarly, for the purposes of this Privacy Policy, where non-personal information is used in combination with personal information, we treat the combined information as personal information.
Like most Internet services, we automatically collect certain information and store it in log files. This information includes IP address, browser type and language, operating system, date/time stamp, etc.
We use this information to understand and analyze trends, administer the Site, understand user behavior on the Site, improve our products and services, and gather overall audience profile information about our user base. Everbright Mall may use such information for our marketing and advertising services.
Pixel tags allow us to send emails in a format that customers can read and tell us if the message is opened. We can use this information to reduce or eliminate emails to our customers.
Vii. Others
It may be necessary to disclose your personal information in accordance with laws, legal procedures, lawsuits and/or requests from public authorities and government departments within or outside your country of residence. We may also disclose information about you if we determine that disclosure is necessary or appropriate for national security, law enforcement or other matters of public importance.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users. In addition, in the event of a reorganization, merger or sale, we may transfer all personal information we collect to relevant third parties.
Protection of Personal information tlwlstore.com takes the security of your personal information seriously. tlwlstore.com uses encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. When storing your personal data at tlwlstore.com, we use computer systems with limited access, which are deployed in facilities protected by physical security measures. Your account password is stored in encrypted form, also when we use third-party storage space.
8. Privacy issues
If you have any questions or queries about the privacy policy or data processing of the store, or if you would like to make a complaint about a possible violation of local privacy laws, please contact us. You can contact us at any time by calling the tlwlstore.com support phone number.
When we receive a privacy issue or access/download request, we will screen and categorize the contact and will try to address the specific questions or queries you have. If your question itself involves a more significant matter, we may ask you for more information. Those contacts who have raised more important questions will all receive replies. If you are not satisfied with the response you receive, you can refer your complaint to the relevant regulatory authority in your jurisdiction. If you consult us, we will provide you with information on the relevant avenues of complaint that may be applicable, depending on your circumstances. tlwlstore.com can update its privacy policy at any time. If we make a material change to our Privacy Policy, we will post a notice and updated Privacy Policy on our website.